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    Refund Policy

    I build AI solutions I stand behind. This policy explains what happens if things don't go as planned.

    📅 Effective: August 12, 2026 📋 Version: 2.0.0

    Quick Navigation

    My Guarantee Eligibility & Refunds Exceptions Request Process Project Timeline Disputes
    01

    My Guarantee to You

    WebDevPro builds custom AI solutions, and I stand behind what I deliver. I commit to the scope and timeline we agree on before work begins. Here's what I stand behind:

    🎯

    Agreed Scope

    I deliver the solution we agreed on. If I miss the agreed scope, you're entitled to a full refund.

    ⏱️

    Agreed Timeline

    If I miss the timeline I committed to (and it's not due to delays on your side), you receive a full refund.

    🛠️

    Working Solution

    Your AI solution will be functional — working interfaces, integrations, and automations.

    🔧

    Post-Launch Support

    I include a support window after launch to fix any issues that arise.

    💡

    Key point: My goal is your satisfaction. If something isn't right, I'll work with you to make it right before resorting to refunds.

    02

    Refund Eligibility

    You Are Eligible for a Full Refund When:

    Partial Refunds May Apply When:

    • You cancel after development has started but before the solution is complete (refund proportional to work remaining)
    • Additional features requested mid-project cause timeline changes that both parties acknowledge
    • Delays occur due to your side — late content, data, changing requirements, or extended approvals
    03

    Non-Refundable Situations

    Refunds will not be issued in the following circumstances:

    ⚠️

    Note: I always aim for fair outcomes. If you believe an exception applies, contact me and I'll review your case personally.

    04

    How to Request a Refund

    Requesting a refund is straightforward. No forms, no portals — just reach out directly:

    📧

    1. Email Your Request

    Send an email to contact@webdevpro.in with the subject "Refund Request — [Your Project Name]". Include your order details and reason for the request.

    💬

    2. Or Message on WhatsApp

    You can also submit your refund request via WhatsApp. I'll acknowledge receipt within 2 hours during business hours.

    🔍

    3. I Review Your Case

    I review the project scope, timeline, communications, and delivery status to determine eligibility. I'll respond within 24 hours.

    💵

    4. Refund Processed

    If approved, the refund is processed via the same payment method used for the advance. Refunds are completed within 5-7 business days.

    ℹ️

    All refunds are processed through the same payment method used for the advance. I will confirm the refund initiation via email and WhatsApp.

    05

    Project Timeline & Refunds

    Project Kickoff
    50% advance received, scope agreed, project begins.
    Inputs Received
    You provide the content, data, or access needed. The agreed timeline starts once I have everything.
    Build Progress
    I develop the solution and share progress for your review at agreed checkpoints.
    Delivery
    The solution is delivered within the agreed timeline. If I miss it, you get a full refund.
    Post-Launch Support
    Support window included — bugs or issues fixed at no extra cost.
    Beyond Support Window
    Standard refund policy no longer applies. Paid maintenance available if needed.
    ⏰

    Important: The agreed timeline starts only after I have received all required content, data, and access from you. Delays in providing inputs extend the timeline accordingly.

    06

    Dispute Resolution

    If you believe a refund decision was unfair, here's how I resolve it:

    💬

    Step 1: Direct Discussion

    Contact me directly to discuss your concern. Most issues can be resolved informally.

    🤝

    Step 2: Mediation

    If we can't agree, I engage in good-faith mediation to find a fair resolution.

    ⚖️

    Step 3: Legal Recourse

    As a last resort, disputes are subject to the exclusive jurisdiction of the courts in my jurisdiction, per my Terms of Service.

    💡

    I value my reputation and want every client to feel they received fair value. If something went wrong, I genuinely want to make it right. Please reach out before escalating.

    Version History

    v2.0.0 August 12, 2026 Updated for WebDevPro AI services
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